Terms and Conditions

Effective Date: 10.02.2025

Welcome to MaxExpo. By accessing or using our services, including Tours, IT & Web Solutions, and Online Store, you agree to the following terms and conditions. Please read them carefully.


1. General

  • MaxExpo provides tour services, IT & web solutions, and online sales.

  • By using our services, you agree to comply with all applicable laws and these terms.

  • We reserve the right to update these terms at any time. Changes will be effective immediately upon posting.


2. Tour Services

  • Booking: All tour bookings must be confirmed through our website, email, or authorized agents.

  • Payments: Full or partial payments may be required to confirm a tour. Payment terms are stated during booking.

  • Cancellations & Refunds: Cancellations must follow our refund policy. Some bookings may be non-refundable.

  • Changes: MaxExpo reserves the right to alter itineraries due to unforeseen circumstances (weather, transportation issues, etc.)

  • Travel Documents: Customers are responsible for passports, visas, travel insurance, and other required documents.

  • Liability: MaxExpo is not responsible for personal injuries, accidents, or losses during tours beyond our control.


3. IT & Web Services

  • Service Delivery: We aim to deliver IT solutions, web development, and maintenance services as agreed in project proposals or contracts.

  • Payment Terms: Payments for services must be made as per the agreed schedule (deposit, milestone, or full payment).

  • Third-Party Tools: Any third-party software, plugins, or hosting costs are not included unless stated.

  • Warranty & Support: We provide maintenance and support for a specified period. Issues caused by client misuse or third-party changes may not be covered.

  • Liability: MaxExpo is not liable for indirect damages or loss of data beyond the agreed service scope.


4. Online Store

  • Orders: All orders are subject to availability. MaxExpo reserves the right to cancel or modify orders.

  • Pricing: Prices are listed in Sri Lankan Rupees (LKR) and are subject to change without notice.

  • Payments: Online payments must be completed via our approved payment methods.

  • Shipping & Delivery: Delivery timelines are estimated. Delays may occur due to external factors (couriers, weather, customs, etc.).

  • Returns & Refunds: Returns are accepted according to our Return & Refund Policy. Products must be unused and in original packaging unless defective.

  • Warranty: Product warranties are provided by the manufacturer unless otherwise stated.


5. Intellectual Property

  • All content on MaxExpo’s website, including text, images, logos, designs, and software, is the property of MaxExpo or its licensors.

  • You may not copy, distribute, or use our content for commercial purposes without written permission.


6. Limitation of Liability

  • MaxExpo is not liable for indirect, incidental, or consequential damages arising from the use of our services.

  • Liability is limited to the amount paid for the specific service or product.


7. Governing Law

  • These terms are governed by the laws of Sri Lanka.

  • Any disputes arising from services or transactions will be subject to the jurisdiction of Sri Lankan courts.


8. Contact Information

For questions regarding these Terms and Conditions, please contact us:

Max Expo