Privacy Policy
Effective Date: 10.02.2025
MaxExpo (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your data when you use our services, including tours, IT & web services, and online store purchases.
1. Information We Collect
We may collect the following information:
a) Personal Information:
-
Name, email address, phone number, and contact details
-
Billing and shipping address for online orders
-
Payment information (processed securely via payment gateway)
-
Identification or travel documents (for tours)
b) Technical Information:
-
IP address, browser type, device type
-
Website usage data (pages visited, clicks, session duration)
c) Other Information:
-
Customer inquiries or support requests
-
Feedback or reviews provided by customers
2. How We Use Your Information
We use your information to:
-
Provide and manage our tour services, IT & web solutions, and online store
-
Process payments and manage bookings or orders
-
Communicate important updates, confirmations, and promotional offers (if consented)
-
Improve our website, products, and services
-
Comply with legal and regulatory requirements
3. Sharing Your Information
We do not sell or rent your personal data. We may share your information in the following circumstances:
-
With service providers assisting in processing orders, payments, or delivery
-
With legal authorities when required by law
-
With partners only when necessary to provide your requested services
4. Cookies and Tracking
-
MaxExpo may use cookies, analytics, and tracking tools to improve user experience
-
Cookies help us understand how you use our website and improve functionality
-
You can disable cookies in your browser, but some features may not work properly
5. Data Security
-
We implement technical and organizational measures to protect your data
-
Payment information is processed via secure payment gateways
-
Personal data is stored only as long as necessary to provide services or comply with legal obligations
6. Your Rights
You have the right to:
-
Access, correct, or delete your personal information
-
Opt-out of marketing communications
-
Request information about how your data is processed
To exercise your rights, please contact us at [your email].
7. Children’s Privacy
-
We do not knowingly collect personal data from children under 13
8. Third-Party Links
-
Our website may contain links to third-party websites
-
MaxExpo is not responsible for the privacy practices of these websites
9. Changes to This Privacy Policy
-
We may update this policy from time to time
-
Changes will be posted on this page with a new effective date
10. Contact Us
If you have questions about this Privacy Policy, contact us:
-
Max Expo
- 643 / A, Rahumaniya Road,
- Biyagama, Malwana, Sri Lanka
